Shipping & Return

Shipping policy:

* Orders will be handled within 1 working days, however we try to ship every package the same day so if you buy it by 12pm we will try to ship it the same day  (Excluding Weekends and Public Holidays) after your payment clear. And Your items will be delivered by economy shipping parcel with tracking number for 3-7 business day. Also we offering express delivery with extra charge.

 

*We ship to valid address ONLY. Please make sure your address is valid with your shipping address before you pay.

 

*Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

 

Return policy:

* Please notify us within 30 days from the purchase.

 

* Return items MUST have all ORIGINAL packaging and accessories and not used.

 

* We do not replace items.

 

About feedback:

As a responsible and honest seller, We only hope to offer best products and customer service for buyers, If you are unsatisfied with our item or service, please contact us.

 

We are committed to resolve all issues in a friendly and satisfactory manner. We always reply to messages within 2 business days (off-duty at weekend).

 

Please leave us your feedback:  https://uk.trustpilot.com/review/www.bikeware.co.uk